NDIS for Banking · Financial Security Operations

Unified security operations for banks & financial institutions.

A bank’s security estate spans hundreds of branches and ATMs — CCTV, access control, vault and cash areas, intrusion, duress, fire and alarm monitoring, each from a different vendor. NDIS brings them into one operational platform, so security teams detect, verify, respond and document incidents with greater speed and consistency.

200K+
Devices managed
1
Operational view
100%
Brand-independent
ndis · banking command · region EMEA
 LIVE
Alarm Queue5
P1 · ATM02:47
Tamper / skimmer alert
Branch 118 · Vestibule
P1 · INTRUSION02:48
After-hours motion
Branch 204 · Vault antechamber
P2 · DURESS02:49
Hold-up alarm · teller
Branch 077 · Position 3
P2 · ACCESS02:49
Door forced open
Branch 118 · Back office
P3 · HEALTH02:50
Camera offline
Branch 204 · Lobby
// Branch Network · Region EMEA BR-118 BR-204 NORTHEASTWESTSOUTH 412 BRANCHES · 1,940 DEVICES ONLINE
okwarnalarm
ATM-118 VESTIBULE
CAM-T3 TELLER
CAM-V1 VAULT
CAM-E2 ENTRANCE
 1,940 online
 12 degraded
 3 offline
02:50:17 · sop · auto-dispatch ✓

Banking security depends on more than monitoring.

Banks and financial institutions operate sprawling, distributed estates — branch networks, ATM fleets, cash centers, corporate towers and data centers. Security teams juggle CCTV, access control, vault and cash protection, intrusion, duress, fire and central-station alarms — often from separate consoles, with separate alarms, in separate vendor portals.

Hundreds of sites. Dozens of systems. One operation.

A retail bank runs CCTV, access control, ATM and self-service monitoring, vault and cash-area protection, intrusion, duress and hold-up alarms, fire and life-safety, and central-station reporting — each from a different vendor, each with its own interface, each demanding attention at the moment things go wrong.

When these systems operate separately — and across hundreds of branches — operators lose seconds switching between screens, verifying information manually, and coordinating response across the SOC, branch staff, central station and law enforcement.

// Operational consequence

In banking, the difference between a contained event and a loss event is often measured in how fast an operator can see the event, verify it, and route the right response across the right branch.

ATM & self-service
vestibule · drive-up · remote
Branch CCTV
lobby · teller · perimeter
Vault & cash areas
dual-custody · time-lock
Access & mantraps
doors · vestibule · vault
Duress & hold-up
teller · panic · silent
Fire & life-safety
panel · zone · evac
After-hours intrusion
motion · door · glass-break
Regulatory & audit
PCI-DSS · SOX · evidence
Multi-branch ops
region · SOC · HQ
Central-station alarms
monitoring · branch · SOC

One platform for security, safety, and operational awareness.

NDIS connects and organizes data from your existing systems into a single pane of glass — the operational view your SOC and branch security teams actually need to run a financial estate at scale.

// 01

Centralized CCTV & alarm monitoring

Live and recorded video, alarms and events from every branch correlated and prioritized in one console.

// 02

Access, vault & mantrap management

Door, vestibule, mantrap and vault events tied to live video and operator workflows in real time.

// 03

ATM & self-service awareness

Tamper, skimming and self-service device events surfaced with the right camera and SOP across the fleet.

// 04

Fire, intrusion & duress integration

Panels, zones, hold-up and panic devices feed directly into the same operational view as CCTV and access.

// 05

Map-based situational awareness

Regional branch maps and branch floor plans with live device states, alarm overlays and zone status.

// 06

SOP automation

SOPs guide operators step-by-step through every alarm type consistently across every branch and shift.

// 07

Incident documentation & reporting

Every alarm, action and verification automatically assembled into structured, audit-ready, exportable reports.

// 08

Audit trails & operator accountability

Tamper-evident logs of who did what, when — ready for review, investigation and regulatory compliance.

From alarm to action, every step structured.

Every incident moves through the same disciplined operational loop — built into the operator’s screen, repeatable across every branch.

Alarm intake
Event arrives from CCTV, ACS, ATM, intrusion, duress or AI — correlated & prioritized.
Branch identified
Network map auto-zooms to the exact branch, zone or device.
Video verification
Linked live and recorded camera views surface automatically — pre- and post-event.
SOP guidance
Operator sees the next correct step inline — not in a binder, not in memory.
Dispatch & escalate
Route to branch staff, central station, mobile patrol or law enforcement.
Operator notes
Time-stamped notes, attachments and evidence captured against the open incident.
Resolution & report
Incident closed with a complete, exportable record — ready for review and compliance.
Faster verification
Linked video, branch location and device telemetry surface on alarm — not after.
Consistent procedures
Every operator follows the same SOP — on every shift, at every branch.
Reduced confusion
Fewer manual steps. Fewer screens. Clearer next action under pressure.
Better coordination
SOC, branch staff, central station and responders share the same event view.
Complete history
Every action recorded against the incident — ready for internal review.
Audit-ready by default
Reports assembled from the event chain — not reconstructed from memory.

Built for the realities of financial environments.

The patterns below repeat across branches, ATMs and cash centers of every size. NDIS wires each one to its own SOP, its own evidence trail, and its own response workflow.

// CASE 01P1

ATM tampering & skimming detection

ATM tamper sensors, vestibule cameras and analytics feed one workflow with linked video and branch context.

Triggers: ATM · tamper · analytics
// CASE 02P1

After-hours intrusion — branch & vault

Motion, door contacts and glass-break sensors arm out-of-hours with verifying camera and escalation path.

Triggers: intrusion · door · glass-break
// CASE 03P1

Robbery, duress & hold-up response

Teller and manager duress buttons route silently into the operator console with the right camera and SOP open.

Triggers: duress · panic · silent
// CASE 04P1

Vault & cash-handling oversight

Dual-custody access, time-lock windows and cash-area cameras tied together with anomaly detection.

Triggers: ACS · time-lock · analytics
// CASE 05P2

Branch lobby & teller-line monitoring

Branch-wide CCTV organized by floor plan, with continuous health checks on one screen.

Triggers: CCTV · analytics · health
// CASE 06P2

Entrance, mantrap & vestibule access

Card and PIN access tied to live video with anomaly detection on tailgating and out-of-pattern entries.

Triggers: ACS · mantrap · analytics
// CASE 07P1

Fire & evacuation event coordination

Fire panel zone fires the SOP: identify, verify, isolate, evacuate, document. Cameras, doors and notifications move together.

Triggers: fire panel · smoke · manual
// CASE 08P2

Cash-in-transit & loading-bay control

Cash deliveries through loading bays — controlled, observed, logged at every collection and replenishment point.

Triggers: ACS · vehicle · schedule
// CASE 09P3

Multi-branch & regional SOC management

One regional command view across every branch and ATM — visible, comparable and coordinated from a central SOC.

Triggers: federation · SOC · HQ

AI-powered intelligence for financial institutions.

AI as decision-support, not replacement. Every AI alert in NDIS inherits the same verification, SOP, audit and reporting workflow as any other event — so what an algorithm flags, a human can act on with full context.
// AI 01
ATM loitering / dwell

Extended dwell at ATMs surfaced before it becomes a tamper event.

// AI 02
Tailgating / piggybacking

Multiple people through a single mantrap credential flagged with verifying camera.

// AI 03
Crowd / queue detection

Lobby density anomalies surfaced before they become a service or safety problem.

// AI 04
Aggression / robbery behavior

Behavioral pattern recognition routes a verifying camera with the hold-up SOP open.

// AI 05
Object left / removed

Unattended bags or objects added to ATMs flagged in seconds.

// AI 06
Line crossing / virtual fence

Digital trip-wires across after-hours perimeters, loading bays and restricted zones.

// AI 07
People counting

Live occupancy by branch and zone for capacity awareness and out-of-hours verification.

// AI 08
Face-cover / helmet detection

Concealed faces or helmets at entrances and ATMs surfaced for operator review.

// AI 09
Vehicle detection

Drive-through, loading-bay and lot vehicle events with plate-aware workflows where supported.

// AI 10
Wrong / unauthorized parking

Detect vehicles in fire lanes, ATM approaches or restricted lots before they become an incident.

Visualize every branch in real time.

Operators see camera locations, access points, alarm zones, ATMs, vaults and device states on interactive branch floor plans and regional maps.

  • ATM vestibules
  • Teller line
  • Banking hall
  • Vault & cash room
  • Entrances & mantraps
  • Drive-through lanes
  • Back office & offices
  • Perimeter & parking
ndis · branch floor plan · branch 118 · level g
 LIVE
ATM VESTIBULE BANKING HALL TELLER LINE CASH ROOM VAULT LOADING OFFICE P1 · ATM TAMPER
Camera OKDegradedOfflineActive alarm

Every action recorded. Every incident reviewable.

Financial institutions need real-time control and reliable records — for internal review, investigations, regulatory compliance and continuous operational improvement. NDIS treats the audit trail as a first-class output, ready for PCI-DSS, SOX and evidence requirements.

  • 01Operator action audit trailsuser · action · timestamp
  • 02Alarm acknowledgements & SLA timingper shift · per operator
  • 03Response notes & attachmentsindexed · searchable
  • 04Ignored / denied alarms & overridesreasoned · reviewable
  • 05Escalation history & routingchain-of-command preserved
  • 06Evidence handling & exporthashed · chain-of-custody
  • 07Regulatory & incident reportingPCI-DSS · SOX · case file
  • 08User activity & access logsrole-based · tamper-evident
  • 09System health visibilitydevice · network · uptime
// audit log · live
branch 118 · 02:47–02:52 UTC
02:47:01P1 alarm raised · ATM tamper · Vestibule unit 2alarm
02:47:03op.mendez acknowledged · acked in 2ssop
02:47:08Video verification · ATM-118, CAM-E2 reviewedsystem
02:47:15ATM placed out of service · remote commandaccess
02:47:33op.mendez escalated to regional SOC · SOP-ATM-02sop
02:48:02Mobile patrol dispatched · ETA 6 minsop
02:48:40Evidence clip exported · hashed · case #BR118-0473system
02:51:55Patrol on site · skimmer overlay recoveredsystem
02:52:30Incident closed · confirmed tamper · report attachedsystem

Security systems must be ready before incidents happen.

NDIS continuously monitors every device across the branch network — so the asset you depend on at 3am is the asset that’s actually working at 3am.

  • Camera availability
  • Recorder & storage health
  • ATM device status
  • Network availability
  • Image-quality checks
  • Uptime & SLA reporting
  • Per-branch visibility
  • Pre-incident detection
See the Health Monitoring module →
ndis · health · region EMEA · asset overview
 LIVE
Online
1,940
Degraded
12
Offline
3
offlineCAM-L01 · Branch 204 Lobby10.204.1.0814m ago
offlineATM-077-2 · Branch 077 Drive-up10.77.4.4231m ago
degradedCAM-T2 · Branch 118 Teller W10.118.2.04SNR 62%
degradedNVR-03 · Branch 118 Recorder10.118.0.04storage 92%
onlineHOLDUP-01 · Branch 077 Teller10.77.5.02100%
onlineVAULT-SENS-01 · Branch 11810.118.6.0199.99%

What banking security teams gain with NDIS.

Unified operations turn fragmented activity into coordinated response — and turn coordinated response into a record you can review, report on, and improve over time.

// 01
Unified situational awareness

One operator view across every system, every branch, every shift.

// 02
Faster incident verification

Linked video, branch location and telemetry on alarm — not after.

// 03
Consistent response procedures

SOPs enforced inline — same workflow at every branch.

// 04
Reduced operator workload

Fewer screens, fewer manual steps, less cognitive switching.

// 05
Stronger after-hours protection

Intrusion, vault and ATM events aligned to one armed view.

// 06
Better team coordination

SOC, branch staff, central station and responders aligned.

// 07
Audit & compliance readiness

Tamper-evident records — ready for PCI-DSS and SOX review.

// 08
Fewer blind spots

Continuous device health closes gaps before they’re needed.

// 09
Better use of existing investments

Open architecture protects what you’ve already deployed.

// 10
Scalable multi-branch management

From single branch to regional SOC — same platform.

Strengthen banking security with unified operations.

Bring ATM networks, branch cameras, alarms, access events, vault protection, maps, procedures, AI alerts and reporting into one coordinated security operations platform — proven across 200,000+ devices.

Open architecture On-prem · private cloud · hybrid Single-branch · multi-branch · regional SOC