Nanodems GenAI — Retail Operations Intelligence
Retail Operations Intelligence

See every branch as if you were standing inside it.

Nanodems GenAI turns the cameras your stores already run into an always-on auditor for safety, operations and customer experience — and tells you the moment something needs attention, with the exact frame attached.

CAM 14 · AISLE 3 LIVE
FIRE EXIT
!
Exit obstructed
14:22 · sustained 3 checks
0.94
confidence
60+
ready-to-use checks
4
alert channels
0
new cameras required
9
interface languages
The problem

The blind spot between store visits

A chain runs tens or hundreds of branches. Head office can't be in all of them, and a district manager walks each store maybe once a month. In between, standards drift quietly — a fire exit stacked with boxes, a till left open, half-empty shelves, a dark signboard at night. Nobody at HQ knows until a customer complains or an inspection fails.

Busy store floor / stockroom
Today

You find out late, or never

Issues surface through complaints, mystery shoppers and the occasional site visit. By then the lost sale, the safety risk or the brand-standard slip has already happened — repeatedly, across branches you never got to.

With Nanodems GenAI

You find out the same minute

The platform reads your camera feeds on a schedule you set, judges each frame against the standards you care about, and raises a clear alert — with the photo — only when something is genuinely wrong.

How it works

From a camera frame to a decision, in four steps

Camera / IP snapshot in a store
1

Connect the cameras you already have

Standard IP cameras feed snapshots to the platform. No new hardware on site, no rip-and-replace.

2

Choose what to watch

Pick from the built-in library or describe your own check in a sentence. Set the zone, schedule, severity and who gets told.

3

The model inspects on schedule

A vision-language model looks at each frame and answers the question behind the rule, returning a reading and a confidence score.

4

You only hear what matters

Confidence, persistence and cool-down filters cut the noise. A real issue arrives on email, Teams, WhatsApp or a phone call.

The platform

Everything HQ needs to hold the line on standards

One system for compliance, operations and customer experience — designed for chains, tuned so it never cries wolf.

Dashboard / alert on device
60+

Built-in checks

Safety, operations and customer-experience rules ready to switch on for your sector from day one.

“ ”

Custom checks in plain language

If you can describe it in a sentence, the model can watch for it. Your scenario, your wording.

Zone targeting

Draw the exact part of the frame to inspect — the fire exit, the till, one shelf — and ignore the rest.

Reference-image checks

“It should look like this.” Compare the live view against an approved planogram or setup photo.

Smart scheduling

Run during open hours, closed hours, around the clock, or on a precise schedule per branch.

Noise-gated alerts

A confidence floor, sustain-across-checks and cool-down windows keep a one-off frame from spamming your team.

Human-in-the-loop review

Optionally hold detections for a person to confirm before any alert fires — every correction is kept as training data.

Multi-channel alerts

Email, Microsoft Teams, WhatsApp and automated phone calls — chosen per rule and per severity.

Branch & chain rollups

Per-branch health, pillar scores, trends and reports across your entire estate.

Visitor analytics, no extra hardware

Aggregate footfall, demographics and sentiment read from the same frames. Counts only — never identities.

Built for chains

Multi-tenant with role-based access — including a dedicated reviewer role — and a 9-language interface.

Works with what you have

Standard cameras in, snapshots stored per branch with a retention window you control.

The rule library

Usable on day one, organised the way you run stores

Every check sits under one of three pillars. Turn on what fits, adjust the thresholds, and leave the rest off — each rule ships with a sensible default threshold, schedule and severity.

Shelves / storefront / checkout
Pillar 01

Compliance & Safety

Keep every branch audit-ready.
Fire safety
Extinguisher in placeExit unobstructedSprinkler clearEmergency light on
Workplace safety
Aisles clearWet-floor signedFirst-aid visibleUnattended open register
Health & hygiene
Restroom cleanTrash overflowGloves & hair cover (F&B)
Store hours
Opened on timeAfter-hours activityLights off after close
Security & loss prevention
Till open & unattendedBack-door after hoursCCTV obstructedTwo-person cash rule
Pillar 02

Operations

Protect the basics that drive sales.
Stock & shelving
Shelf fill %Empty shelf zonesMissing price tagsPricing legible
Cleanliness
Floor debrisTable cleanlinessStorefront cleanWindow glass clean
Equipment & IT
Signage workingPOS terminal onCold-storage visual OKLighting working
Layout & visual merch
Layout matches referenceEndcap matches promo planMannequin styled
Energy & sustainability
AC running after closeSignage off after closeWindow lights pre-open
Pillar 03

Customer Experience

Win the moments customers feel.
Queue & flow
Checkout queue lengthOpen registersWaiting-area fill %Disabled access clearTable occupancy %
Staff presence & uniform
Staff at counterUniform complianceName badge visibleGreeter at entrance
Brand standards
Storefront sign litWindow LEDs litSeasonal decorVM matches HQ planogram
Visitor analytics
Demographics (aggregate)Sentiment (aggregate)
Built to bend to you

Your scenario isn't on the list? Describe it.

The library is a starting point, not a ceiling. Anything a person could judge from a camera frame, the platform can be told to watch — in your words, on your terms.

+

Write a rule in a sentence

State what “good” looks like, pick the operator and threshold, choose the schedule, severity and channels. The model does the rest.

Match an approved setup

Upload a reference photo — a planogram, a window display, a mannequin — and the platform flags any branch that drifts from it.

Scope it precisely

Apply a rule to the whole chain, one branch, or a single camera and zone. Different branches, different standards — all in one place.

Add a review gate when it matters

For sensitive checks, hold detections for your team to confirm or correct before anyone is alerted — and grow a labelled dataset as you go.

Custom rule / reference setup
Tuned per sector
Generic retail Food & beverage Fashion Grocery Pharmacy Electronics
Privacy & trust, by design

No facial recognition and no identification of individuals. Visitor analytics are aggregate counts, never personal data. Each customer's data is strictly isolated, and snapshots are kept only for the retention window you choose.

One pane of glass

HQ sees the whole estate

Per-branch health, pillar scores and live alert status roll up into the same Nanodems console your team already knows.

Branch & chain rollups. Trends and reports across every site, scored by pillar.
Live camera & alert status. See what's recording and what needs attention at a glance.
Role-based access. A dedicated reviewer role, in a 9-language interface.
Nanodems GenAI dashboard on a monitor

Ready to see the power of Generative AI in your operations?

Let us show you live.